Eligibility:
To be eligible for a refund, the product must be returned within 7 days of the original purchase date.
The item must be in its original condition, unused, and in its original packaging.
Initiation of Refund:
To initiate a refund, please contact our customer service team whose contact details would be on package box to request a return authorization.
Once your return request is approved, we will provide you with instructions on how to return the product.
Return Shipping:
Customers are responsible for the cost of return shipping unless the return is due to a manufacturing defect or an error on our part.
Inspection and Approval:
Upon receipt of the returned item, our team will inspect it to ensure it meets the eligibility criteria mentioned above.
If the return is approved, we will initiate the refund process.
Refund Process:
Refunds will be processed within business days of the approval of the return.
The refund will be issued to the original method of payment used for the purchase.
Non-Refundable Items:
Please note that personalized or customized items are non-refundable unless there is a manufacturing defect or an error on our part.
We appreciate your trust in us and we are committed to ensuring your satisfaction with every purchase. Thank you for choosing our Premium Shock-Proof iPhone 15 Case.